Holly ripped my “Earning my Ears” ribbon off me after work today! I was so upset! Then again, this means I have finished all my training, and I’m finally a fully fledged cast member! Wooo!!! 😀
So yea, today was my greeting shift. Greeting is pretty simple, usually more so than I had today, as the system we use wasn’t working properly all day. None of our reservations would load up, so we were working off hard copies. That’s all very well, but when you get people coming up who’d made reservations earlier that morning… after our copies had been printed out… well, you can get the idea! It also got really rather busy during the evening, to the point where we stopped taking walk-ins, and then the computer decided to freeze! And after it had stayed frozen for a while, it died altogether! And so we had to go manual. Manual is all very well once you’re there, but transitioning from computerised *into* manual can be very tricky. Especially when you know you have a list of guests all waiting to be called back, but no way of knowing who they are, or which pager number they had or (as was the case tonight) what they looked like (I was taking descriptions as our pagers were being silly too!), manual can be very stressful for everyone on podium.
It was fun though, I enjoyed it. I find it a lot easier to banter with a guest when I have a purpose to talk to them – I’m taking their details, so I can ask a little about what they’ve been up to and such!
By the time I got home from work, I was kind worn out (although I’m not sure why), so I’ve spent the evening in. I’m greeting again tomorrow, but this time I’ll be all on my own! I’ll be on my own for every shift from now on, no more shadow making sure I’m doing everything right! Tomorrow is also thanksgiving, so it’s going to be really busy – although I think that means no walk-ins all day, I’ll just be checking in reservations. I pray that the system is up and running again. So does Holly, she has to assign tomorrow! And Assigning is an evil evil job when you have to go manual.
In other news, we passed our inspection. We didn’t get a white glove award, but hey. Next time I’ll bake them cookies and leave for them – that should do it!
My next few days of shifts are going to be hard work. Today was the first of 7 continuous days of work. And they’re mostly all closing shifts too. So I won’t really have a lot of time to do anything before them either. *sigh* I guess it means I’ll earn more money and not have the time to spend it! Yay!!!
Anywho. That’s all for now. Until next time!