My Disney Journey

This blog was a journey of my application to Walt Disney World's Cultural Representative Program, from sorting out my CV through all the interviews to a year of having a mouse for a boss! Now, watch as I try to get back to my second home.

Penultimate day on Podium, and I’m still assigning. April 13, 2011

So, as I predicted last night, Holly didn’t come to work today, and I had to train Lee again. I just feel that I can’t actually give him much more in the way of training, and he needs someone else’s style of Assigning. So I helped out in the morning, and “suggested” to Ashley (the pm manager) that Terri could be pulled from service for the pm. Thankfully, Ashley was ok with this idea, and come 3:30, I handed over to Terri, and got back to podium type stuff. I really wanted to be on podium and chippy today and tomorrow too, as they’re my last days before I start food running next week!

So, back to podium work, I tasked for a while, then I seated a few tables (think I was breaking people), and then I finished at 5:30. I had a change of clothes with me, and was intending on going to Hollywood Studios. By the time I’d headed down to International Gateway and gotten on a boat, the Crew-man said that by the time we’d get to HS, it would only be open for 10 minutes.

Now, I had a bite on my leg that was itching pretty badly, so I changed my plans a bit and got off at Boardwalk. I popped into their resort store and bought myself some bite cream. Then I hopped on a bus to DownTown Disney, where I browsed the stores a little bit before getting another bus over to Animal Kingdom Lodge.

I wanted to get dinner at AKL as I haven’t even been over there at all yet. I eventually decided upon Sanaa (whilst still on the bus over there!), and got a table within about 10 minutes. I had a chance to pop outside and spy some giraffes and zebra though, which was pretty cool. Sanaa was yummy. It was a mix of Indian and African, I had Tandoori Chicken and Potato & Pea Samosas. Very yummy indeed!

After dinner I was pretty sleepy, and I had no idea where to go to get the J bus home, so I hopped onto a DTD bus, and changed to an F bus from there. I eventually got home to find Terri wondering where I was (my phone had died – I had no idea what the time was!), having ordered chinese for me! Bless her, she looks after me. That’ll be my lunch tomorrow at least!

And now, to sleep. Aye, but a dream… ok, I’m not going to go down that route.

Night!
Vikki
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Rain rain, go away! April 12, 2011

I was training again today. It’s pretty good that we’re finally training up a new Assigner, but it’s a little bit late for it. It was also a really hard day to train. Lunch time was utterly dead, so I couldn’t really talk about wait times in way. Lee pretty much did everything himself. Dinner was going pretty well (dual-assigning) until it started raining. We had all of lower deck open, and the heavens just opened, so I had to just take over and sort out the crazy moving of people. Then all of our reservations turned up at once. And I mean all of them. We had parties waiting for 40minutes for their table. All because of the rain!!! There are times when I hate mother nature. I wasn’t even sure how to deal with the situation properly, so I wasn’t really willing to give the board up to Lee. Hey, I just don’t want to give the board up at all… I’m going to be really critical of all future assigners, I can just tell. :S

Anyway, once the madness had subsided, I let him finish the evening, and things went pretty well. He needs to watch the floor more though, but he’ll get there.

Then it was home time. We had a meet & greet tonight. All I will say is that Mo and Chris were very amusing! I’m not going to give anything else away, as I know there are people who read this blog who aren’t out here yet… I’m just going to say that Meet & Greets are very funny, and you’ll enjoy it, just come along!

And that was pretty much it for my night. I’m now home, and about to go to sleep. I should be back on podium tomorrow, but I have a funny feeling I might be assigning again, depending on if Holly sorts hours and things out. (She wanted me to swap with her)

Night world!
Vikki
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Funny Day. April 11, 2011

I was assigning again today, but I had a little shadow this time!!! I’m training again, as we’re about to have no assigners left! Training went well, if a bit odd. I couldn’t really demonstrate wait times, as there was no wait all of lunch… it was that quiet, and dinner went from a very small wait, to no wait due to all the reservations turning up at once. All in all a very strange day. I highly doubt I’ve hit budget… but I did hit it yesterday!!! For both lunch and dinner! Go me! 😀

Anyway, I’m pretty tired now, so bed time!

Night world.
Vikki
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Damn call ins. April 10, 2011

Today has been a crazy day.

The assigner called in, so I got a phone call from Yelitza asking if I would come in and assign today. I made it from my bed to the bus in just 25 minutes… that includes getting completely ready for work! I wasn’t expecting to start work until 2:30, and I thought I was training chippie tills again. I think Kylie trained in my place.

Either way, assigning went really well. I got loads of people into the restaurant (or at least, everyone that wanted to get in at lunch I did!) The end of the night just went like clockwork, as Jack said. I got a walk-in 10 and a walk-in 14 in, no problems! It was rather amusing in fact.

Oh, and Jack, the manager, came back today!!! Yay!!! He’s been on Medical leave for about 3 months… there’s loads of people here he doesn’t know, and most of the people he did are now in service! It was really good to have him back though, I loved it!

After work, Terri cooked up some pasta for dinner, and then we went and sang the last song to a load of people who’re leaving in the next couple of weeks. It was kinda sad, because I’ve actually gotten to know most of these people quite well, whereas anyone who’s left before now, I haven’t as much. They’ll still be around for a couple more days though, so not that sad just yet.

As for now, I should sleep, as I know I’ll be assigning tomorrow, and I’m training.

Vikki
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Big top Central! April 5, 2011

Assigning today!!! Lunch was very sluggish, everything just seemed to move slowly. Dinner was another matter. It went from dead to stupidly busy very quickly. It was dead, and very little was coming in, although my floor was reasonably full. And then my reservations all turned up. At this point I had had 5s and 6s try as walk ins, but a load of 2-top tables were empty. It was very frustrating. And I had about three 2s on the reservation list!!! Regardless of that though, there was a point when I had the following on my wait list:
Two 12s.
An 11
A 9
A 7
And about three 6s!

I think the kitchen hated me.

Then to top off the kitchen hate, I sat the last table at 8:58!!! Then again, everyone seemed to be in a really good mood, so I don’t think they hated me that much! Lol.

Terri’s been going on about her Service training since she got home. I only know that she did well because her trainer, Sarah, was running around busing tables, running food, even seating! That, to me, just shows how much confidence Sarah had in Terri. I just hope my trainers have as much confidence in me when it’s my turn to train.

Anyway, I’m out early in the morning, so I really should be sleeping already. Night world!

Vikki
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Am I Rapunzel? April 3, 2011

So I was assigning today. I was in a really good mood this morning, and was determined to make the day go well. So even when I had some annoying tables (like the reservation of 8 that checked in late… two minutes after I’d sat both locations it could go in!) I pretty much just giggled at the stupidity of it all. And then right at the end everything went just a bit stupid because one the coordinators decided to stick their big nose in and question why I couldn’t take a table of 10 (dur… do we ever have space for a 10 outside at 8pm?!?!), and got management involved. And the manager was someone who doesn’t fully know how our location works, and doesn’t really understand the plot anyway!!! For Mickey’s sake. *sigh*

So anyway, I came home rather tired and fed up with people, so Terri and I watched Tangled (as she bought it off itunes yesterday) We decided that I’d make a good face character of Rapunzel – we share a lot of mannerisms! Terri has fallen asleep right at the end of the film though! So I think I’ll be sorting out turning her laptop off and stuff.

Now, I should sleep too. I’m rather tired after the nonsense of the end of my evening, and I’m training tomorrow. Not until later though, so a nice little lie in for me. :)

Vikki
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Back to Lasses… March 28, 2011

Today it rained.
And rained
And rained
And rained
.
.
.
.
.
.
.
.
And rained.

I was Assigning. It was quiet.

Tonight, I got dragged to Lasses by Terri because she was getting her T-shirt. It hasn’t really changed that much, and I’m still not inclined to go again, but we’ll see.

I’m not in until late tomorrow – training chippie tills – so I think I’m going to read a bit, then sleep.

Vikki
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Why not pull the trainer away from her trainees?! March 16, 2011

I was assigning today. Somehow got in silly early. I had some issues with Mr B (coordinator) over my break – Janey was training, but he wanted her to break me, when Terri was also working, although she’d been put on beer cart. It was eventually sorted, after I shouted at him, and Terri took my break. The rest of the day went well. Spent my evening with Chinese takeaway, watching Notting Hill and Bridget Jones Diary with Terri and Jane.

Vikki
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Not again… February 28, 2011

So I woke up this morning and just didn’t feel right. I was just drained, and didn’t much feel like assigning. But there’s not a lot I could do, so I got up and went to work. As the day’s gone on, I’ve finally realised that this wasn’t just me having a bad day, I am in fact coming down with something again. The sneezing, snuffly nose, and general tiredness convinced me of this. So now that I’m home from a thankfully slow day of assigning, I think I shall get myself to sleep and try to re-coop a little. I just wish I would stop catching silly little bugs and be healthy again!

Vikki
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Um… stuff. February 27, 2011

Not much to report today. I have no budgets at the moment, so no one really cares what kind of numbers I hit when Assigning. Makes my job both very easy and very hard all at the same time.

Found out that Jack will be back on the 13th, which will be good. The menu change is the 16th, and St Paddy’s day is the 17th, so that’s going to be a busy week. Hopefully the Pre-service pack will be updated by then, so I can pick it up and learn the right menu.

I have training shifts next week. Not sure who I’m training or where, but that should be pretty fun too. After training Terri as an assigner, I have a little more confidence in myself as a trainer, but we’ll see. I might try and grab the books and run through them myself before I have to train people. Just make sure I don’t miss anything.

That’s pretty much all for today.

Vikki
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